Terms of service

Terms of Service

Last updated: May 26, 2026

Overview

Welcome to ZeroSlouch. The terms "we," "us," and "our" refer to ZeroSlouch. We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services").

These Terms of Service ("Terms") describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device type and settings.

We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to how they are depicted in our store. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.

Section 3 — Orders

When you place an order, you are making an offer to purchase. ZeroSlouch reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process your payment.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at the time of the order.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You represent and warrant that the payment information you provide is true, correct, and complete, and that you are authorized to use it.

Section 5 — Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 — Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by ZeroSlouch, its affiliates, or licensors and are protected by applicable copyright and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. All rights not expressly granted are reserved by ZeroSlouch.

Section 7 — Optional Tools

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties or representations of any kind. We shall have no liability arising from your use of optional third-party tools.

Section 8 — Third-Party Links

The Services may contain links to websites operated by third parties. We are not responsible for the content, accuracy, or practices of any third-party sites. If you choose to leave the Services to access third-party content, you do so at your own risk. Complaints or concerns regarding third-party products and services should be directed to the relevant third party.

Section 9 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Section 10 — Feedback

If you submit any ideas, suggestions, feedback, or reviews ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to all Feedback you submit, and that your Feedback will not violate any third-party rights or these Terms. We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information or cancel orders at any time without prior notice.

Section 12 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services:

       For any unlawful or malicious purpose

       To infringe upon the intellectual property rights of ZeroSlouch or others

       To harass, harm, defame, or intimidate any person

       To transmit false, misleading, or unsolicited promotional material

       To impersonate any person or entity

       To upload or transmit viruses or malicious code

       To scrape, extract, or harvest data from the Services using automated tools or AI agents

       To interfere with or circumvent the security or authorization features of the Services

We reserve the right to suspend or terminate your account at any time without notice if we determine you have violated any part of these Terms.

Section 13 — Automated Agents

"Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of any person and that can be executed without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself clearly in all HTTP/HTTPS requests and operates in strict accordance with our requirements. No Agent may mimic human behavior, complete CAPTCHAs, or circumvent measures intended to distinguish computer use from human use. We may limit, by technical means, whether and how any Agent accesses or interacts with the Services.

Section 14 — Termination

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination.

Section 15 — Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT APPLY TO YOU.

Section 16 — Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, ZEROSLOUCH, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless ZeroSlouch and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of: (1) your breach of these Terms; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

Section 18 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity or enforceability of any remaining provisions.

Section 19 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms, together with any policies posted on our website, constitute the entire agreement between you and us regarding your use of the Services and supersede any prior agreements or communications.

Section 20 — Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.

Section 21 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of New South Wales, Australia. You and ZeroSlouch consent to the exclusive jurisdiction of the courts of New South Wales for any disputes arising under these Terms.

Section 22 — Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following any changes constitutes your acceptance of the updated Terms.

Section 23 — Contact Information

Questions about these Terms of Service should be sent to us at:

ZeroSlouch

Email: twilightaesthetics67@gmail.com

Australia