Privacy policy
Last updated: August 22, 2026
Zero Slouch ("we," "us," or "our") operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or otherwise interact with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following types of information:
Contact details — name, email address, shipping address, billing address, and phone number.
Payment information — processed securely through our payment provider. We do not store your full card details on our servers.
Order information — items purchased, order history, returns and exchanges.
Communications — information you share when contacting our customer support.
Device and usage information — IP address, browser type, and how you interact with our website, collected automatically through cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders, including shipping and payment processing
- Communicate with you about your order, account, or inquiries
- Improve our website and shopping experience
- Send you marketing communications, where you have opted in (you can unsubscribe at any time)
- Detect and prevent fraud or security issues
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as payment processors, shipping and fulfillment partners, and IT providers
- Law enforcement or regulators, where required by law
- A buyer or successor, in the event of a business sale, merger, or transfer
These parties are only provided the information necessary to perform their function and are required to handle it securely.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements.
Data Security
We take reasonable steps to protect your personal information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the details below.
Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children under the age of 16.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at zeroslouch67@gmail.com.