Shipping Policy

Last updated: May 26, 2026

Thank you for shopping with ZeroSlouch. Here’s everything you need to know about how and when your order will arrive.

Free Shipping

We offer free shipping on all orders to the United States and Australia. No minimum spend required.

Where We Ship

We currently ship to:

•       United States

•       Australia

We do not currently ship to other countries. If you’re outside these regions, please contact us at twilightaesthetics67@gmail.com and we’ll do our best to help.

Processing Time

All orders are processed within 1–2 business days of being placed. You will receive a confirmation email with tracking information once your order has been dispatched.

Orders are not processed or shipped on weekends or public holidays.

Delivery Times

Once dispatched, estimated delivery times are:

•       United States: 6–11 business days

•       Australia: 6–11 business days

These are estimates only and are not guaranteed. Occasionally deliveries may take slightly longer due to customs processing, carrier delays, or other factors outside our control.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status. If you haven’t received tracking information within 3 business days of placing your order, please contact us at twilightaesthetics67@gmail.com.

Customs and Import Duties

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total. ZeroSlouch has no control over customs processing times or fees.

Lost or Delayed Orders

If your order hasn’t arrived within the estimated timeframe, please contact us at twilightaesthetics67@gmail.com and we will investigate with the carrier. We are not responsible for delays caused by customs, carrier issues, or events outside our control, but we will always do our best to resolve any issues quickly.

Incorrect Address

Please ensure your shipping address is correct at the time of checkout. ZeroSlouch is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at twilightaesthetics67@gmail.com and we will try to update it before dispatch.

Contact Us

For any shipping questions or concerns:

Email: twilightaesthetics67@gmail.com